Wednesday, 17 December 2008

12 Years on ......

I was disappointed to read in the Daily Express this week about a blind man who was turned away from an Indian restaurant in Tunbridge Wells because the owner claimed it was against his Islamic beliefs to allow a guide dog in.
The owners even went so far as to threaten to call the police if the 51 year old man did not leave.
They later apologised and offered the customer a free meal stating they hadn't refused to serve him but had hygiene worries about his dog.
The restaurant owner also admitted he was not aware that since 1996, banning a guide dog had been illegal under the Disability Discrimination Act. They added that the restaurant policy would now be changing.

If restaurants have to be licensed and monitored by the local authorities, why can't they also ensure they are physically accessible and also that the staff and management recognise they have a duty not to discriminate against people with disabilities ?

Ruth, Access Resolution